Law and Rights
General Motors has announced that it is recalling 400,000 2004-through-2006 Chevrolet Colorado and GMC Canyon, and the 2006 Isuzu i280 and i350 vehicles. GM is on the fast track to being the "King of the Recalls for 2006". At their current rate, they should easily top all prior records.
In the midst of financial woes, one might think that GM needs to go back to the drawing boards on quality and maybe teach its accountants a thing or two about economics too ... but it ain't necessarily so, so to speak.
GM plants rank high in "initial quality" studies and some GM models rank high in a recent "dependability" study. So how does one of the largest corporations in the word do both, high in quality and high in recalls? It's all a matter of how you look at it.
GM cars and trucks have fewer than industry average problems but, strangely enough, the same 2005 model year study says that Lexus, Jaguar and BMW (in that order) all beat out GM in having the vehicles that have the fewest problems. And what nameplate has the most problems per 100 vehicles built? Suzuki "bottoms out" the list, just slightly ahead of Mazda, with the often-more-expensive Land Rover nameplate just slightly ahead of that. Given the Land Rover's cost, one would think the average quality level would be much higher than it is reported to be. Maybe you should check out the report before you go shopping for your next new car or truck.
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- 2010 Had Most Recalls In Years, 20 Million + Cars & Trucks, See List Here
The massive recalls by Toyota and others have made 2010 the busiest year for recalls in more than half a decade - over 20 million vehicles recalled in the US alone in 2010 according to federal safety investigator's statistics. Just the six largest...
- Toyota Trashed In Industry Quality Survey
Normally Toyota ranks high in the annual 2010 JD Power "initial quality survey" each year but this year, the massive recalls, including the unintended acceleration mess, cost them big time. Down, down, down they went. Down to 21st place. At the same...
- Tata, Baby, Tata
Well, there goes Jaguar. And Land Rover. Bye bye, baby, bye bye. Or maybe Tata, baby, tata. Tata Motors, from India, looks to be the high-bid winner in the "Jaguar and Land Rover sales auction" from Ford for a cool $2 Billion, according to reports from...
- The Service Departments That Make A Difference
The service department is the front line of customer satisfaction or customer irritation. If the dealer's service department treats the customer like gold, the customer stays happy and will put up with almost anything that goes wrong with their vehicle....
- German & Japanese Cars Top The Quality Survey
JD Power does a quality survey every once in awhile on motor vehicles a few months after they are sold new. The results can be interesting and many consumers use it as a guide to overall quality of a brand or model line. In this year's survey, announced...
Law and Rights
Maybe They Really Do Need the Money More ...
General Motors has announced that it is recalling 400,000 2004-through-2006 Chevrolet Colorado and GMC Canyon, and the 2006 Isuzu i280 and i350 vehicles. GM is on the fast track to being the "King of the Recalls for 2006". At their current rate, they should easily top all prior records.
In the midst of financial woes, one might think that GM needs to go back to the drawing boards on quality and maybe teach its accountants a thing or two about economics too ... but it ain't necessarily so, so to speak.
GM plants rank high in "initial quality" studies and some GM models rank high in a recent "dependability" study. So how does one of the largest corporations in the word do both, high in quality and high in recalls? It's all a matter of how you look at it.
GM cars and trucks have fewer than industry average problems but, strangely enough, the same 2005 model year study says that Lexus, Jaguar and BMW (in that order) all beat out GM in having the vehicles that have the fewest problems. And what nameplate has the most problems per 100 vehicles built? Suzuki "bottoms out" the list, just slightly ahead of Mazda, with the often-more-expensive Land Rover nameplate just slightly ahead of that. Given the Land Rover's cost, one would think the average quality level would be much higher than it is reported to be. Maybe you should check out the report before you go shopping for your next new car or truck.
Subscribe in a reader- 2010 Had Most Recalls In Years, 20 Million + Cars & Trucks, See List Here
The massive recalls by Toyota and others have made 2010 the busiest year for recalls in more than half a decade - over 20 million vehicles recalled in the US alone in 2010 according to federal safety investigator's statistics. Just the six largest...
- Toyota Trashed In Industry Quality Survey
Normally Toyota ranks high in the annual 2010 JD Power "initial quality survey" each year but this year, the massive recalls, including the unintended acceleration mess, cost them big time. Down, down, down they went. Down to 21st place. At the same...
- Tata, Baby, Tata
Well, there goes Jaguar. And Land Rover. Bye bye, baby, bye bye. Or maybe Tata, baby, tata. Tata Motors, from India, looks to be the high-bid winner in the "Jaguar and Land Rover sales auction" from Ford for a cool $2 Billion, according to reports from...
- The Service Departments That Make A Difference
The service department is the front line of customer satisfaction or customer irritation. If the dealer's service department treats the customer like gold, the customer stays happy and will put up with almost anything that goes wrong with their vehicle....
- German & Japanese Cars Top The Quality Survey
JD Power does a quality survey every once in awhile on motor vehicles a few months after they are sold new. The results can be interesting and many consumers use it as a guide to overall quality of a brand or model line. In this year's survey, announced...