Law and Rights
Ticked off by the way a car salesperson treated you? Do you want to warn other consumers? Here's your chance. Maybe.
We wrote about car dealer complaint web sites awhile back (click here to see the earlier blog) and back then we had high hopes for MyDealerandMe.com. They had just started up and we thought now would be a good time to check back and see how things were going.
It looked like their intentions were to give consumers a place where they could complain or praise any car dealer they had experience with and that would help keep dealers honest and warn potential buyers of bad dealers to avoid. Well, maybe, maybe not.
The web site is not very intuitive and you have to guess where some things are. It is more than a little hard to find those reviews that consumers post. Don't give up though, you have to "locate your dealer" first and then go from there.
But even with a minor difficulty finding your way around, MyDealerandMe.com is still better than having nowhere to go at all. Maybe they'll improve things. For now, if you've got a gripe about a car dealer, post it. You've got nothing to lose. But if they get back to you in an attempt to "mediate" or help work out your complaint, be suspicious and be careful.
DealerRater.com is another dealer review site that is pushing its wares lately. Their web site is certainly easier to find the starting point where your dealer is and it's probably there somewhere. That's their problem, though: it looks like ALL car dealers are listed even though the vast majority have no comments posted about them at all.
So the index (which is really just a listed of possible pages where all the dealers are alphabetically listed) can easily be 50 pages long. Since there's no hint on where the "F" dealers begin and where the "M" dealers are on the list, you have to guess. You end up wandering through pages trying to find the listing for the dealer you want to comment on and, guess what, you probably will get bored and quit. That doesn't help anyone.
Both of these sites have a great idea and just need to polish it up. A consumer needs to be able to find their dealer's listing fast, no more than 2 clicks would be best. And if the dealer isn't on the list already, there needs to be a quick and easy way to add a dealer to the list. After all, car dealers come and go, some faster than others.
For now, these websites are worth at least taking a look at, but don't plunk down your hard earned money based on anything you see there. You just might be reading a review that was written by one of the salespeople who are working there.
Meantime, if you've been lied to by a car dealer, or ripped off by a salesperson, don't put up with it. Email us or call 1-888-331-6422 Toll Free for our free help.
Life is too short to always get caught short. We can help you fight back. Helping consumers fight back is what we do. Everyday.
Subscribe in a reader
- Abc News Explains The Yo Yo Game Car Dealers Play On Consumers
Noting that tomorrow the Federal Trade Commission starts considering a new regulation to stop unfair and deceptive car dealer fraud tricks, ABC News has an alert on their website with a nice video explanation of the Yo Yo scam that many car dealers...
- Ford Loses $2 Billion Judgment - Sued By Its Dealers
Ford, which argues long and hard over having to buy back a lemon car, and then nickels and dimes its customers over every penning of the refund, just lost big time in a case where it was sued by a group of its dealers. A $2 Billion judgment was just granted...
- Triad Service Contract Triage
If you got a Triad Vehicle Service Contract, we'd bet you probably got ripped off. Not just because the company is gone, perhaps, but because now all you get is the runaround on coverage. Maybe there's hope. The Triad oepration has gone thru several...
- Forbes Quotes Burdge
In a recent article, Forbes website ran an article called "10 Ways to Outwit a Car Dealer" and quoted Lemon Law attorney Ron Burdge discussing the secret ways car dealers make money off customers, including "Dealer Reserve." That's a practice many...
- Burdge Wins; Ford Loses
In a recent court case, Ford was required to back back a lemon car and to pay back to the consumer the amount that the selling dealer increased the actual purchase price in order to pay off the consumer's trade in. That's a first. Called "negative...
Law and Rights
Rate Your Car Dealer
Ticked off by the way a car salesperson treated you? Do you want to warn other consumers? Here's your chance. Maybe.
We wrote about car dealer complaint web sites awhile back (click here to see the earlier blog) and back then we had high hopes for MyDealerandMe.com. They had just started up and we thought now would be a good time to check back and see how things were going.
It looked like their intentions were to give consumers a place where they could complain or praise any car dealer they had experience with and that would help keep dealers honest and warn potential buyers of bad dealers to avoid. Well, maybe, maybe not.
The web site is not very intuitive and you have to guess where some things are. It is more than a little hard to find those reviews that consumers post. Don't give up though, you have to "locate your dealer" first and then go from there.
But even with a minor difficulty finding your way around, MyDealerandMe.com is still better than having nowhere to go at all. Maybe they'll improve things. For now, if you've got a gripe about a car dealer, post it. You've got nothing to lose. But if they get back to you in an attempt to "mediate" or help work out your complaint, be suspicious and be careful.
DealerRater.com is another dealer review site that is pushing its wares lately. Their web site is certainly easier to find the starting point where your dealer is and it's probably there somewhere. That's their problem, though: it looks like ALL car dealers are listed even though the vast majority have no comments posted about them at all.
So the index (which is really just a listed of possible pages where all the dealers are alphabetically listed) can easily be 50 pages long. Since there's no hint on where the "F" dealers begin and where the "M" dealers are on the list, you have to guess. You end up wandering through pages trying to find the listing for the dealer you want to comment on and, guess what, you probably will get bored and quit. That doesn't help anyone.
Both of these sites have a great idea and just need to polish it up. A consumer needs to be able to find their dealer's listing fast, no more than 2 clicks would be best. And if the dealer isn't on the list already, there needs to be a quick and easy way to add a dealer to the list. After all, car dealers come and go, some faster than others.
For now, these websites are worth at least taking a look at, but don't plunk down your hard earned money based on anything you see there. You just might be reading a review that was written by one of the salespeople who are working there.
Meantime, if you've been lied to by a car dealer, or ripped off by a salesperson, don't put up with it. Email us or call 1-888-331-6422 Toll Free for our free help.
Life is too short to always get caught short. We can help you fight back. Helping consumers fight back is what we do. Everyday.
Burdge Law Office
www.BurdgeLaw.com
Helping Consumers Win Since 1978
To find out about car sales fraud, click here.
Want to know what car sales people say behind your back? Click here for a slang dictionary.
www.BurdgeLaw.com
Helping Consumers Win Since 1978
To find out about car sales fraud, click here.
Want to know what car sales people say behind your back? Click here for a slang dictionary.
Subscribe in a reader- Abc News Explains The Yo Yo Game Car Dealers Play On Consumers
Noting that tomorrow the Federal Trade Commission starts considering a new regulation to stop unfair and deceptive car dealer fraud tricks, ABC News has an alert on their website with a nice video explanation of the Yo Yo scam that many car dealers...
- Ford Loses $2 Billion Judgment - Sued By Its Dealers
Ford, which argues long and hard over having to buy back a lemon car, and then nickels and dimes its customers over every penning of the refund, just lost big time in a case where it was sued by a group of its dealers. A $2 Billion judgment was just granted...
- Triad Service Contract Triage
If you got a Triad Vehicle Service Contract, we'd bet you probably got ripped off. Not just because the company is gone, perhaps, but because now all you get is the runaround on coverage. Maybe there's hope. The Triad oepration has gone thru several...
- Forbes Quotes Burdge
In a recent article, Forbes website ran an article called "10 Ways to Outwit a Car Dealer" and quoted Lemon Law attorney Ron Burdge discussing the secret ways car dealers make money off customers, including "Dealer Reserve." That's a practice many...
- Burdge Wins; Ford Loses
In a recent court case, Ford was required to back back a lemon car and to pay back to the consumer the amount that the selling dealer increased the actual purchase price in order to pay off the consumer's trade in. That's a first. Called "negative...