Toyota Keeps its Customers Longer Than Anyone Else
Law and Rights

Toyota Keeps its Customers Longer Than Anyone Else


Quality counts.

As 2006 came to a close, toyota scored another prize. Automotive News announced that Toyota leads the industry in keeping new vehicle buyer customers coming back to Toyota products, according to a study just released by JD Power and Associates.

It has been Lexus that took the top honor before. Lexus is the luxury Toyota brand so it's not big surprise to see Toyota in the picture too.

The study measured the percent of new vehicle buyers and lessees who replacea a motor vehicle with another from the same brand. In this case, it turns out that Toyota owners replace their cars with another Toyota more often than anyone else.

Typically about half of the buying public replaces their vehicle with the same brand. In 2005, the most recent survey results at the time, it was 47.9%.

Toyota topped the survey results with a 63.9% loyalty rate. That may have something to do with Toyota's typically good resale value and often high quality, in our Lemon Law experience.

Honda is not far behind, with 60.3% loyalty. Meanwhile, on the domestic front, Cadillac tops the list at sixth place with a 55.5% loyalty rate. Chevrolet was next with 55.3%.

Still, many people think that if you buy the same kind of car often enough, sooner or late you will get a lemon. That may happen if the rumors of Toyota cheapening its product quality turn out to be true. If it happens to you, contact us. We can help.

Representing consumers against the manufacturers of defective vehicles is what we do.

Burdge Law Office
www.UsLemonLawyers
Helping Consumers, and Consumer Law Attorneys, Since 1978




- 2010 Had Most Recalls In Years, 20 Million + Cars & Trucks, See List Here
The massive recalls by Toyota and others have made 2010 the busiest year for recalls in more than half a decade - over 20 million vehicles recalled in the US alone in 2010 according to federal safety investigator's statistics. Just the six largest...

- Toyota Hid Evidence ?
Automotive News is reporting that "preliminary evidence shows that Toyota Motor Corp. hired a lawyer to destroy or hide incriminating safety documents from vehicle owners who sued the company according to the ruling from an arbitrator. The former Toyota...

- Toyota's Problem And Why A Class Action May Not Work For You
The Toyota mess is, most certainly, a mess of royal proportions. It seems like a new "class action" lawsuit is being filed every couple of days. Reports are that there are at least 41 of them spread out across the country. But that may not be the best...

- What Cars Have The Best Resale Values?
A good way to realize that the conomy is rebounding is when you start seeing more positive articles about car ownership again. Let's face it. Car sales are a major driving force in the economy, perhaps even moreso than home sales. Well, if that's...

- Toyota Down, Subaru Up, Go Figure
In a stunning upset, Toyota reliability fell below both Honda and Subaru in the Consumer Reports reliability report just out. In fact the Toyota quality is such a problem right now that Consumer Reports director of auto testing bluntly said that Toyota...



Law and Rights








.