Law and Rights
Years ago Ford's advertising slogan was Quality is Job 1. Well, maybe quality is coming back to Ford.
But in an ironic twist, the best manufacturing plant in America, the one with the lowest defect rate, is the one Ford just shut down in Wixom, Michigan, where the Lincoln Town Car was made. JD Powers' Platinum Plant Quality Award will have to hang on the walls of an empty building.
Still, Ford got five top model segment awards, which is more than any other automaker. The top Ford models were the Mustang, Lincoln Mark LT, Lincoln MKZ, Mercury Milan and the Mazda MX-5 (Ford owns one third of Mazda).
The Lincoln brand improved from 12th place to 3rd, Mercury from 17th to 8th and Ford jumped from 16th to 10th place --- all sizeable gains in the industry. Meanwhile Toyota dropped to 7th place while nothing in the GM or Chrysler stable was above industry average in quality.
Looks like one woke up, one went to sleep, and the others are still in a coma. Go figure.
Maybe, just maybe, quality is coming back to Ford. It's about time. Unlike other manufacturers, Ford seems to be learning the lesson that people want cars and trucks that run right and look good. It helps if the manufacturer will back them up with a solid warranty a good dealer warranty service too. Ford still has some work to do on that end because we still see lots of dealer sales-fraud issues, but Ford isn't alone there.
Of course, Lexus (and now joined by Porsche) still tops the overall quality scoreboard. That's no surprise to anyone though.
If you've got a bad car or truck or rv or atv, the Lemon Law can help you out. Contact us. We're experienced Lemon Law lawyers. We know the law and how to make it work for you.
Subscribe in a reader
- Is Ford Killing Off The Mercury Marque?
Things have been rough at the Mercury brand. Since 2000 the sales of Mercury motor vehicles have plummeted 74%. Rumor has it that Ford has had enough of the failing brand. Automotive News reports that industry insiders are saying that top executives...
- Big 3 Fight For 4
Toyota USA sold more than Ford did last year, bumping Ford Motor Co. down to the No. 3 spot. Last year Toyota sold 2.62 million cars and trucks last year while Ford sold 2.56 million, according to Automotive News Data Center statistics. General Motors...
- Recall Parts Shortage At Ford
Apparently ?parts is parts? ain?t necessarily so. At least not at Ford. Ford has admitted that it does not have enough repair parts on hand to fix all the 1.25 million passenger cars it recalled for a deadly cruise control switch fire hazard. Worse yet,...
- Jaguar Sales Down, Happiness Up
Jaguar sales in the US are down 27% below last year, for the first 6 months. But JD Powers (the survey people) say Jaguar tops all others when it comes to Customer Service. The sales slump might explain why Ford has Jaguar up for sale, along with its...
- Big 3 Warranty Repair Costs Reflect Quality
Ford's 2005 warranty repair costs were $3.986 Billion, which was 2.6% of product sales. Maybe a small percentage, but it's a really huge number. GM's 2005 warranty repair costs were $4.696 Billion, which was 3% of product sales. The only good...
Law and Rights
Quality is Job 1 at Ford Again
Years ago Ford's advertising slogan was Quality is Job 1. Well, maybe quality is coming back to Ford.
But in an ironic twist, the best manufacturing plant in America, the one with the lowest defect rate, is the one Ford just shut down in Wixom, Michigan, where the Lincoln Town Car was made. JD Powers' Platinum Plant Quality Award will have to hang on the walls of an empty building.
Still, Ford got five top model segment awards, which is more than any other automaker. The top Ford models were the Mustang, Lincoln Mark LT, Lincoln MKZ, Mercury Milan and the Mazda MX-5 (Ford owns one third of Mazda).
The Lincoln brand improved from 12th place to 3rd, Mercury from 17th to 8th and Ford jumped from 16th to 10th place --- all sizeable gains in the industry. Meanwhile Toyota dropped to 7th place while nothing in the GM or Chrysler stable was above industry average in quality.
Looks like one woke up, one went to sleep, and the others are still in a coma. Go figure.
Maybe, just maybe, quality is coming back to Ford. It's about time. Unlike other manufacturers, Ford seems to be learning the lesson that people want cars and trucks that run right and look good. It helps if the manufacturer will back them up with a solid warranty a good dealer warranty service too. Ford still has some work to do on that end because we still see lots of dealer sales-fraud issues, but Ford isn't alone there.
Of course, Lexus (and now joined by Porsche) still tops the overall quality scoreboard. That's no surprise to anyone though.
If you've got a bad car or truck or rv or atv, the Lemon Law can help you out. Contact us. We're experienced Lemon Law lawyers. We know the law and how to make it work for you.
Burdge Law Office
www.UsLemonLawyers.com
Helping Consumers Get Rid of Bad Cars 'n Trucks Since 1978
www.UsLemonLawyers.com
Helping Consumers Get Rid of Bad Cars 'n Trucks Since 1978
Subscribe in a reader- Is Ford Killing Off The Mercury Marque?
Things have been rough at the Mercury brand. Since 2000 the sales of Mercury motor vehicles have plummeted 74%. Rumor has it that Ford has had enough of the failing brand. Automotive News reports that industry insiders are saying that top executives...
- Big 3 Fight For 4
Toyota USA sold more than Ford did last year, bumping Ford Motor Co. down to the No. 3 spot. Last year Toyota sold 2.62 million cars and trucks last year while Ford sold 2.56 million, according to Automotive News Data Center statistics. General Motors...
- Recall Parts Shortage At Ford
Apparently ?parts is parts? ain?t necessarily so. At least not at Ford. Ford has admitted that it does not have enough repair parts on hand to fix all the 1.25 million passenger cars it recalled for a deadly cruise control switch fire hazard. Worse yet,...
- Jaguar Sales Down, Happiness Up
Jaguar sales in the US are down 27% below last year, for the first 6 months. But JD Powers (the survey people) say Jaguar tops all others when it comes to Customer Service. The sales slump might explain why Ford has Jaguar up for sale, along with its...
- Big 3 Warranty Repair Costs Reflect Quality
Ford's 2005 warranty repair costs were $3.986 Billion, which was 2.6% of product sales. Maybe a small percentage, but it's a really huge number. GM's 2005 warranty repair costs were $4.696 Billion, which was 3% of product sales. The only good...